Terms of service

General Terms and Conditions

1. Scope

The following terms and conditions apply to all orders placed via our online shop. Our online shop is aimed exclusively at consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their commercial or self-employed professional activity.

2. Contractual partner, conclusion of contract, correction options

The purchase contract is concluded with CHANGE Sportswear GmbH & Co. KG.

By making the products available in the online shop, we are making a binding offer to conclude a contract for these products. You can initially place our products in your shopping basket without obligation and correct your entries at any time before submitting your binding order using the correction aids provided and explained in the order process. The contract is concluded when you accept the offer for the products contained in the shopping basket by clicking on the order button. Immediately after submitting your order, you will receive a further confirmation by e-mail.

3. Contract language, contract text storage

The languages available for the conclusion of the contract are: German, English

We store the contract text and send you the order details and our terms and conditions in text form. For security reasons, the contract text is no longer accessible via the Internet.

4. Subject matter of the contract

4.1 Product description
Please note that the respective product description is an essential part of the contract.

4.2 Product images
Notwithstanding your statutory warranty rights, we would like to draw your attention to the following special features. If you have any questions, please contact us:

Due to individual screen configurations (e.g. resolution and brightness), slight deviations between the colours shown and the actual product colours are possible.

5. Delivery conditions

5.1 Delivery area
We deliver within the United Kingdom.

5.2 Shipping costs
Standard delivery is free of charge.

5.3 Delivery options
We ship the products to the delivery address specified in the order process.

We only deliver by post. Unfortunately, it is not possible to collect the goods yourself.

We do not deliver to packing stations.

6. Payment

6.1 Prices
The prices stated at the time of ordering apply. These are total prices and include statutory value added tax.

6.2 Payment methods
The following payment methods are generally available in our shop.

Credit card
You enter your credit card details during the ordering process. Your card will be charged immediately after placing the order.

Apple Pay
To pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA (‘Apple’), you must use the ‘Safari’ browser, be registered with Apple, have activated the Apple Pay function, authenticate yourself with your access data and confirm the payment instruction. The payment transaction will be carried out immediately after placing the order. Further information will be provided during the ordering process.

Google Pay
In order to pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (‘Google’), you must be registered with Google, have activated the Google Pay function, authenticate yourself with your access data and confirm the payment instruction. The payment transaction will be carried out immediately after placing the order. Further information will be provided during the ordering process.

PayPal, PayPal Express
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (‘PayPal’), you must be registered with PayPal, authenticate yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further information during the ordering process.

PayPal may offer registered PayPal customers selected according to its own criteria additional payment options in their customer account. However, we have no influence on the offering of these options; additional payment options offered individually affect your legal relationship with PayPal. Further information on this can be found in your PayPal account.

7. Transport damage

If goods are delivered with obvious transport damage, please report such defects to the delivery agent as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you help us to assert our own claims against the carrier or transport insurance company.

8. Warranty and guarantees

8.1 Liability for defects
The statutory liability for defects applies.

8.2 Guarantees and customer service
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

Customer service: customerservice@cambio.de, Mon-Fri 8am-8pm, Sat 9am-12pm

9. Liability

We are always liable without limitation for claims based on damage caused by us, our legal representatives or vicarious agents

in the event of injury to life, limb or health,
in the event of intentional or grossly negligent breach of duty,
in the event of warranty promises, if agreed, or
insofar as the scope of application of the Product Liability Act applies.
In the event of a breach of essential contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely, (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, liability shall be limited to the amount of damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.

10. Code of conduct

We have submitted to the following codes of conduct:

Code of conduct (https://cambio.de/pages/code-of-conduct)

11. Dispute resolution

We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.