Privacy Policy

Data Protection Information in accordance with Articles 13 and 14 of the GDPR

Below you will find our data protection information for applicants, customers and suppliers available for download.

Data-Protection-Information-Applicants (PDF)

Data-Protection-Information-Customers (PDF)

Data-Protection-Information-Suppliers )PDF)

The data controller is:

CHANGE Sportswear GmbH & Co. KG

Industriestraße 2a

93192 Wald/Rossbach

Germany

shopify@cambio.de

Thank you for your interest in our online shop. Protecting your privacy is very important to us. Below, we will provide you with detailed information about how we handle your data. Your data is processed on the basis of the GDPR and in accordance with § 165 (3) TKG (Austria).

1. Access Data and Hosting
You may visit our websites without providing any personal details. Each time a webpage is accessed, the web server automatically stores a so-called server log file only, which, for example, contains the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data), and documents the access. These access data are evaluated exclusively for the purpose of ensuring the smooth operation of the site and improving our offering. This serves to safeguard our legitimate interests, which prevail in the context of a balancing of interests, in the correct presentation of our offering in accordance with Article 6(1) sentence 1 point (f) GDPR. All access data are deleted no later than one month after the end of your visit to our site. All access data are processed only for as long as is necessary to achieve the processing purposes stated above.

1.1 Hosting
The services for hosting and displaying the website are provided in part by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined by decision that an adequate level of data protection exists: Canada, New Zealand, Japan, the United Kingdom, the United States.

The adequacy decision for the United States applies as the basis for transfers to third countries, provided that the respective service provider is certified. Until our service providers are certified, data transfers continue to rely on this basis: the European Commission’s Standard Contractual Clauses.

Our service providers are located and/or use servers in the following countries: Australia, India, Singapore.
No adequacy decision of the European Commission exists for these countries. Our cooperation with them is based on the following safeguards: the European Commission’s Standard Contractual Clauses.

1.2 Content Delivery Network
For the purpose of shorter loading times, we use a so-called Content Delivery Network (“CDN”) for some of our services. With this service, content, e.g. large media files, is delivered via regionally distributed servers of external CDN service providers. Therefore, access data are processed on the servers of the service providers. Our service providers act on our behalf within the scope of data processing agreements.

Our service providers are located and/or use servers in countries outside the EU and EEA. No adequacy decision of the European Commission exists for these countries.
Our cooperation with them is based on the European Commission’s Standard Contractual Clauses.

If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

2. Data Processing for Contract Performance and for Contacting Us
2.1 Data Processing for Contract Performance
For the purpose of contract performance (including enquiries about and handling of any existing claims arising from warranty rights, service disruptions and rights of withdrawal, as well as any statutory update obligations) in accordance with Article 6(1) sentence 1 point (b) GDPR, we collect personal data if you voluntarily provide them to us as part of your order. Mandatory fields are marked as such because, in these cases, we necessarily require these data for contract performance and cannot dispatch the order without them. Which data are collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purposes of order, payment and shipping processing, can be found in the following sections of this privacy policy. After complete performance of the contract, your data will be restricted for further processing and deleted after expiry of the retention periods required under tax and commercial law in accordance with Article 6(1) sentence 1 point (c) GDPR, unless you have expressly consented to further use of your data in accordance with Article 6(1) sentence 1 point (a) GDPR or we reserve the right to further use data as permitted by law and about which we inform you in this policy.

Merchandise Management System
We use merchandise management systems of external service providers for order and contract processing. Our service providers act on our behalf within the scope of data processing agreements. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

2.2 Customer Account
If you have given your consent in accordance with Article 6(1) sentence 1 point (a) GDPR by choosing to open a customer account, we use your data for the purpose of opening the customer account and storing your data for future orders on our website. You may delete your customer account at any time either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6(1) sentence 1 point (a) GDPR or we reserve the right to further use data as permitted by law and about which we inform you in this policy.

Contacting Us
As part of customer communication, we collect personal data to process your enquiries in accordance with Article 6(1) sentence 1 point (b) GDPR if you voluntarily provide them to us when contacting us (e.g. via contact form, live chat tool or email). Mandatory fields are marked as such because, in these cases, we necessarily require these data to process your enquiry. Which data are collected can be seen from the respective input forms. Once your enquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6(1) sentence 1 point (a) GDPR or we reserve the right to further use data as permitted by law and about which we inform you in this policy.

3. Data Processing for Shipping Purposes
For the fulfilment of the contract in accordance with Article 6(1) sentence 1 point (b) GDPR, we pass your data on to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Transfer of Data to Shipping Service Providers for Delivery Notifications
If, during or after your order, you have given us your express consent to do so, we will, on the basis of this consent in accordance with Article 6(1) sentence 1 point (a) GDPR, pass on your email address and telephone number to the selected shipping service provider so that they can contact you prior to delivery for the purpose of delivery notification or coordination.
Consent may be withdrawn at any time by sending a message to the contact option described in this privacy policy. Following withdrawal, we will delete the data provided by you for this purpose unless you have expressly consented to further use of your data or we reserve the right to further use data as permitted by law and about which we inform you in this policy. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

4. Data Processing for Payment Handling
When handling payments in our online shop, we work with the following partners: technical service providers, credit institutions and payment service providers.

4.1 Data Processing for Transaction Handling
Depending on the selected payment method, we pass on the data necessary for handling the payment transaction to our technical service providers, the commissioned credit institutions or the selected payment service provider, insofar as this is necessary for payment processing. This serves the fulfilment of the contract in accordance with Article 6(1) sentence 1 point (b) GDPR. In some cases, the payment service providers collect the data required for payment processing themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

Depending on the selected payment method, data transfers to third countries outside the EU/EEA may occur for which the European Commission has determined by decision that an adequate level of data protection exists. Where data transfers to third countries outside the EU/EEA take place for which the European Commission has not issued an adequacy decision, our cooperation is based on the European Commission’s Standard Contractual Clauses.

If you have any questions about our payment processing partners or the basis of our cooperation with them, please use the contact option specified in this privacy policy.

4.2 Data Processing for Fraud Prevention and the Optimisation of Our Payment Processes
Where appropriate, we provide the above-mentioned service providers with further data, which they use together with the data necessary for handling the payment for the purposes of fraud prevention and the optimisation of our payment processes (e.g. invoicing, handling disputed payments, support for accounting). In accordance with Article 6(1) sentence 1 point (f) GDPR, this serves to safeguard our legitimate interests, which prevail in the context of a balancing of interests, in protecting ourselves against fraud and in efficient payment management.

5. Advertising by Email
5.1 Email Newsletter with Registration and Newsletter Tracking
If you subscribe to our newsletter, we use the data required for this purpose or separately provided by you in order to send you our email newsletter regularly on the basis of your consent in accordance with Article 6(1) sentence 1 point (a) GDPR. You may unsubscribe from the newsletter at any time either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Article 6(1) sentence 1 point (a) GDPR or we reserve the right to further use data as permitted by law and about which we inform you in this policy.

Please note that when sending the newsletter, we analyse user behaviour. For this purpose, we also analyse your interaction with our newsletter by measuring, storing and evaluating open rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”).

For this evaluation, the emails sent contain one-pixel technologies (e.g. web beacons, tracking pixels), which are stored on our website. For the evaluations, we particularly link the following “newsletter data”:

the page from which the page was requested (so-called referrer URL),
the date and time of access,
the description of the type of web browser used,
the IP address of the requesting computer,
the email address,
the date and time of registration and confirmation,

and the one-pixel technologies with your email address or your IP address and, where applicable, an individual ID. Links contained in the newsletter may also contain this ID.

If you do not wish newsletter tracking to take place, you may unsubscribe from the newsletter at any time as described above.

The information is stored for as long as you are subscribed to the newsletter.

Email Newsletter without Registration and Your Right to Object
If we receive your email address in connection with the sale of goods or services, we reserve the right to send you regular offers by email for similar products from our range to those you have already purchased. We will not send you such offers if you have already objected to this use of your email address or if you are entered in a legally required Robinson list.

You may object to this use of your email address at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the promotional email, easily and free of charge, i.e. without incurring any costs other than the transmission costs according to the basic tariffs. After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Article 6(1) sentence 1 point (a) GDPR or we reserve the right to further use data as permitted by law and about which we inform you in this policy.

5.2 Newsletter Dispatch
The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

The adequacy decision for the United States applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification exists.

Our service providers are located and/or use servers in the following countries: Australia, Singapore. No adequacy decision of the European Commission exists for these countries. Our cooperation with them is based on the following safeguards: the European Commission’s Standard Contractual Clauses.

5.3 Sending Review Requests by Email
If, during or after your order, you have given us your express consent in accordance with Article 6(1) sentence 1 point (a) GDPR, we use your email address to request that you submit a review of your order via the review system we use. This consent may be withdrawn at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the review request. Once your consent has been withdrawn, we will delete your email address from the recipient list unless you have expressly consented to further use of your data or we reserve the right to further use data as permitted by law and about which we inform you in this policy.

The review requests may also be sent by our service provider Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne (“Trusted Shops”).

In connection with the sending of review requests, we receive information from Trusted Shops regarding the relevant status (e.g. whether the review request was sent and whether it was delivered). This is carried out in accordance with Article 6(1) sentence 1 point (f) GDPR in order to fulfil our legitimate interest in obtaining information about review invitations so that we may carry out optimisations based on this where appropriate, as well as to fulfil the legitimate interest of Trusted Shops in being able to offer this service.

For the sending of review requests and for the collection and display of review and status information, we and Trusted Shops are jointly responsible.

Within the framework of the joint controllership existing between us and Trusted Shops, please preferably contact Trusted Shops if you have data protection questions or wish to exercise your rights; their contact details can be found here. Further information on data protection can be found via the following link here. Irrespective of this, you may also always contact us using the contact option described in this privacy policy. If necessary, your enquiry will then be forwarded to the other controller for response.

6. Cookies and Other Technologies
6.1 General Information
In order to make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and enable us to recognise your browser the next time you visit (persistent cookies). You can find the storage period in the overview in your web browser’s cookie settings.

Protection of Privacy on End Devices
When using our online services, we use technologies that are strictly necessary in order to provide the digital service expressly requested by you. The storage of information in your end device or access to information already stored in your end device does not require consent in this respect.

For functions that are not strictly necessary, the storage of information in your end device or access to information already stored in your end device requires your consent. Please note that, if consent is not granted, parts of the website may not be fully usable. Any consents you may have given remain in place until you adjust or reset the relevant settings in your end device.

Any Downstream Data Processing by Cookies and Other Technologies
We use technologies that are strictly necessary for the use of certain functions on our website. Through these technologies, IP address, time of visit, device and browser information and information about your use of our website are collected and processed. This serves, within the framework of a balancing of interests, our legitimate interests, which prevail, in an optimised presentation of our offering in accordance with Article 6(1) sentence 1 point (f) GDPR.

We also use technologies in order to fulfil legal obligations to which we are subject (e.g. in order to be able to prove consents to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

Cookie Settings
You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™.

If you have consented to the use of technologies in accordance with Article 6(1) sentence 1 point (a) GDPR, you may withdraw your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you may click the data protection button. If cookies are not accepted, the functionality of our website may be restricted.

6.2 Consent Manager Platform (CMP)
We use a consent management service (“Consent Manager Platform (CMP)”) on our website in order to inform you about the cookies and other technologies that we use on our website and to obtain, manage and document any consent required for the processing of your personal data by means of these technologies. This is necessary in accordance with Article 6(1) sentence 1 point (c) GDPR in order to fulfil our legal obligation under Article 7(1) GDPR to be able to demonstrate your consent to the processing of your personal data. The Consent Manager Platform (CMP) used is a service provided by Pandectes GDPR Compliance, Pudisoo küla, Männimäe/1, 74626, Kuusalu vald, Estonia, which processes your data on our behalf.

After you submit your cookie declaration on our website, the web server stores the following data: IP address, device information, browser information, selected language, website accessed or its URL, date and time of your declaration of consent, and information about your consent behaviour.

In addition, the following technologies are used, which contain information about your consent behaviour: cookies, log files.

Your data will be deleted after 3 years unless you have expressly consented to further use of your data in accordance with Article 6(1) sentence 1 point (a) GDPR or we reserve the right to further use data as permitted by law and about which we inform you in this policy.

7. Use of Cookies and Other Technologies
We use the following cookies and other technologies from third-party providers on our website. Unless otherwise stated for the individual technologies, this is carried out on the basis of your consent in accordance with Article 6(1) sentence 1 point (a) GDPR. Once the purpose no longer applies and we cease using the respective technology, the data collected in this context will be deleted. You may withdraw your consent at any time with effect for the future. Further information on your options for withdrawal can be found in the section “Cookies and Other Technologies”. Further information, including the basis of our cooperation with the individual providers, can be found under the respective technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

7.1 Use of Google Services
We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”) described below. The information automatically collected by Google technologies about your use of our website is generally transferred to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement concluded between jointly responsible parties for the respective technology in accordance with Article 26 GDPR. Further information about data processing by Google can be found in Google’s privacy notices.

Our service providers are located and/or use servers in countries outside the EU and EEA for which the European Commission has determined by decision that an adequate level of data protection exists.

Our service providers are located and/or use servers in countries outside the EU and EEA. No adequacy decision of the European Commission exists for these countries. Our cooperation with them is based on the European Commission’s Standard Contractual Clauses.

Google Analytics
For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information and information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU in order to derive location data and then deleted immediately before the traffic is forwarded to other Google servers for processing. Data processing is carried out on the basis of a data processing agreement with Google.

For the purpose of optimised marketing of our website, we have activated the data-sharing settings for “Google products and services”. This enables Google to access the data collected and processed by Google Analytics and subsequently use them to improve Google services. Data sharing with Google within the scope of these data-sharing settings is based on an additional agreement between controllers. We have no influence over the subsequent data processing by Google.

For the purpose of optimised marketing of our website, we use the so-called user ID function. With the help of this function, we can assign your interaction data from one or more sessions on our online presence a unique, permanent ID and thus analyse your user behaviour across devices and sessions.

For web analysis, the extension function Google Signals of Google Analytics enables so-called cross-device tracking. Provided that your internet-enabled devices are linked to your Google account and you have activated the “personalised advertising” setting in your Google account, Google can create reports about your usage behaviour (in particular the cross-device user numbers), even if you change your device. In this respect, we do not process any personal data; we merely receive statistics created on the basis of Google Signals.

For web analysis and advertising purposes, the extension function of Google Analytics enables the so-called DoubleClick cookie to recognise your browser when visiting other websites. Google will use this information to compile reports on website activity and to provide further services related to website use.

If you do not give us your consent in accordance with Article 6(1) sentence 1 point (a) GDPR for the use of Google Analytics, no cookies will be stored on or read from your device. The data processing described in the preceding paragraphs will not take place. In order to close gaps in web analysis by means of behavioural and conversion modelling, pings containing data (user agent, information about your consent behaviour, screen resolution, IP address) are sent to Google.

Google Ads
For advertising purposes in Google search results as well as on third-party websites, the so-called Google Remarketing cookie is set when you visit our website, which automatically enables interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information and information about your use of our website) by means of a pseudonymous cookie ID and on the basis of the pages you visit. Any further data processing only takes place if you have activated the “personalised advertising” setting in your Google account. If, in this case, you are logged into Google while visiting our website, Google uses your data together with Google Analytics data to create and define audience lists for cross-device remarketing.

For website analysis and event tracking, we use Google Ads conversion tracking to measure your subsequent usage behaviour if you have reached our website via a Google Ads advertisement. Cookies may be used for this purpose and data (IP address, time of visit, device and browser information and information about your use of our website on the basis of events specified by us, such as visiting a website or signing up for a newsletter) may be collected, from which user profiles are created using pseudonyms.

If you do not give us your consent in accordance with Article 6(1) sentence 1 point (a) GDPR for the use of Google Ads, no cookies will be stored on or read from your device. The data processing described in the preceding paragraphs will not take place. In order to close gaps in web analysis by means of behavioural and conversion modelling, pings containing data (user agent, information about your consent behaviour, screen resolution, IP address, page URL, information about ad clicks in URL parameters) are sent to Google. Your IP address is used to derive the IP country.

Google Maps
For the visual display of geographical information, Google Maps collects data about your use of the Maps functions, in particular the IP address and location data, transmits these to Google and then processes them. We have no influence over this subsequent data processing.

Google reCAPTCHA
For the purpose of protection against misuse of our web forms and against spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information and information about your use of our website) and analyses your use of our website by means of JavaScript and cookies. In addition, other cookies stored in your browser by Google services are evaluated. Data processing is carried out on the basis of a data processing agreement with Google. Users of a customer who access websites protected by reCAPTCHA are no longer subject to Google’s privacy policy and terms of use.

Google Tag Manager
By means of Google Tag Manager, we are able to manage various codes and services on our website. When implementing the individual tags, Google may also process personal data under certain circumstances (e.g. IP address, online identifiers including cookies). Data processing is carried out on the basis of a data processing agreement with Google.

By using Google Tag Manager, various services/technologies can be integrated.
If you do not wish certain tracking services to be used and have therefore deactivated them, the deactivation remains in place for all affected tracking tags integrated by Google Tag Manager.

7.2 Use of Meta Services
Use of Meta Pixel
We use Meta Pixel within the scope of the technologies of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”) described below. With Meta Pixel, data (IP address, time of visit, device and browser information and information about your use of our website on the basis of events specified by us, such as visiting a website or signing up for a newsletter) are automatically collected and stored, from which user profiles are created using pseudonyms. Within the scope of the so-called advanced matching, information is also collected and stored in hashed form for matching purposes, with which individuals can be identified (e.g. names, email addresses and telephone numbers). For this purpose, when you visit our website, Meta Pixel automatically sets a cookie that automatically enables your browser to be recognised when visiting other websites by means of a pseudonymous cookie ID. Meta Platforms Ireland will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide further services connected with website use, in particular personalised and group-based advertising.
The information automatically collected by Meta Platforms Ireland technologies about your use of our website is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Further information about data processing by Meta Platforms Ireland can be found in Meta Platforms Ireland’s privacy notices.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined by decision that an adequate level of data protection exists: Brazil, the United States, Canada, Japan, South Korea, New Zealand, the United Kingdom, Argentina.

The adequacy decision for the United States applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification exists.

Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico. No adequacy decision of the European Commission exists for these countries. Our cooperation with them is based on the following safeguards: the European Commission’s Standard Contractual Clauses.

Meta Ads Manager
Via Meta Ads Manager, we advertise this website on Facebook (by Meta) as well as on other platforms. We determine the parameters of the respective advertising campaign. Meta Platforms Ireland is responsible for the exact implementation, in particular the decision on the placement of advertisements with individual users. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Article 26 GDPR. Joint responsibility is limited to the collection of data and their transmission to Meta Platforms Ireland. The subsequent data processing by Meta Platforms Ireland is not covered by this.

On the basis of the statistics on visitor activities on our website created via Meta Pixel, we use Custom Audiences to carry out group-based advertising on Facebook (by Meta) by determining the characteristics of the respective target group. In the context of the advanced matching carried out to determine the respective target group (see above), Meta Platforms Ireland acts as our processor.

On the basis of the pseudonymous cookie ID set by Meta Pixel and the data collected about your usage behaviour on our website, we use Custom Audiences to carry out personalised advertising.

Via conversions (via Meta Pixel or Conversions API), we measure your subsequent usage behaviour for website analysis and event tracking if you have reached our website via an advertisement from Meta Ads Manager. Data processing is carried out on the basis of a data processing agreement with Meta Platforms Ireland.

7.3 Other Providers of Web Analysis and Online Marketing Services
Use of Pinterest Tag for Web Analysis and Advertising Purposes
For web analysis and advertising purposes on Pinterest and on third-party websites, when you visit our website, technologies of Pinterest Europe Ltd., Waterloo Exchange, 3rd Floor, Waterloo Road, Dublin 4, Ireland (“Pinterest”) automatically enable interest-based advertising by means of the collection and processing of data (IP address, time of visit, device and browser information and information about your use of our website on the basis of events specified by us, such as visiting a website or signing up for a newsletter) and by means of a pseudonymous cookie ID and on the basis of the pages you visit. User profiles are created from the data collected using pseudonyms. Pinterest will combine this information with other data from your Pinterest account and use it to compile reports on website activity and to provide further services related to website use. We have no influence over the data processing by Pinterest and receive only statistics created on the basis of Pinterest Tag. This enables us to measure your subsequent usage behaviour for website analysis and event tracking if you have reached our website via a Pinterest advertisement. The information automatically collected by Pinterest is generally transferred to and stored on a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA. Data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Article 26 GDPR.

Our service providers are located and/or use servers in countries outside the EU and EEA for which the European Commission has determined by decision that an adequate level of data protection exists.

Our service providers are located and/or use servers in countries outside the EU and EEA. No adequacy decision of the European Commission exists for these countries. Our cooperation with them is based on the European Commission’s Standard Contractual Clauses.

Use of Vimeo Video Plugin for Embedding Third-Party Content
For the embedding of third-party content, data (IP address, time of visit, device and browser information) are collected via the video plugin of Vimeo Inc., 330 West 34th Street, 5th Floor, New York 10001, USA (“Vimeo”), transmitted to Vimeo and subsequently processed by Vimeo. Data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Article 26 GDPR. Google Analytics is automatically integrated into the Vimeo video plugin. For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information and information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. Google Analytics is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our website is generally transferred to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you visit our website from the EU, your IP address is stored on a server located in the EU in order to derive location data and then deleted immediately before the traffic is forwarded to other Google servers for processing. We have no influence over and no access to the data processing by Vimeo, including the settings and results of Google Analytics.

Our service providers are located and/or use servers in countries outside the EU and EEA for which the European Commission has determined by decision that an adequate level of data protection exists.

Our service providers are located and/or use servers in countries outside the EU and EEA. No adequacy decision of the European Commission exists for these countries. Our cooperation with them is based on the European Commission’s Standard Contractual Clauses.

8. Integration of the Trusted Shops Trustbadge / Other Widgets
Trusted Shops widgets are integrated on this website to display Trusted Shops services (e.g. quality seal, collected reviews).

This serves to safeguard our legitimate interests, which prevail in the context of a balancing of interests, in optimal marketing by enabling secure shopping in accordance with Article 6(1) sentence 1 point (f) GDPR. The Trustbadge and the services advertised with it are provided by Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne (“Trusted Shops”), with whom we are jointly responsible under data protection law pursuant to Article 26 GDPR. In the context of these data protection notices, we inform you below about the essential contractual contents pursuant to Article 26(2) GDPR.

Within the framework of the joint controllership existing between us and Trusted Shops SE, please preferably contact Trusted Shops using the contact details stated in the data protection information if you have data protection questions or wish to exercise your rights. Regardless of this, you may always contact the controller of your choice. If necessary, your enquiry will then be forwarded to the other controller for response.

Data Processing When Integrating the Trustbadge / Other Widgets
The Trustbadge is provided by a US CDN provider (content delivery network). An adequate level of data protection is ensured in each case by an adequacy decision of the European Commission, which can be accessed for the United States here. Service providers used in the United States are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers used are not certified under the DPF, Standard Contractual Clauses have been concluded as an appropriate safeguard.

When the Trustbadge is accessed, the web server automatically stores a so-called server log file which also contains your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data), and documents the access. The IP address is anonymised immediately after collection so that the stored data cannot be attributed to you personally. The anonymised data are used in particular for statistical purposes and for error analysis.

Data Processing after Completion of an Order
After completion of an order, order information (order total, order number, where applicable purchased product) and your email address hashed by means of a one-way cryptographic function are transmitted to Trusted Shops. The legal basis is Article 6(1) sentence 1 point (f) GDPR. This serves to verify whether you are already registered for Trusted Shops services and is therefore necessary to fulfil our and Trusted Shops’ overriding legitimate interests in providing the transaction-related review services linked to the specific order in accordance with Article 6(1) sentence 1 point (f) GDPR. If registration exists, further processing is carried out in accordance with the contractual agreement concluded between you and Trusted Shops. If you are not yet registered for the services, you will subsequently be given the opportunity to do so for the first time. Further processing after registration is also governed by the contractual agreement with Trusted Shops. If you are not yet registered for the services, you will subsequently be given the opportunity to grant your consent to receive review invitations. If you do not grant this consent, all transmitted data will be automatically deleted by Trusted Shops and personal reference will then no longer be possible.

Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Article 6(1) point (f) GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA, United Kingdom and Israel). An adequate level of data protection is ensured in each case by an adequacy decision of the European Commission, which can be accessed for the United States here, for the United Kingdom here and for Israel here. Service providers used in the United States are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers used are not certified under the DPF, Standard Contractual Clauses have been concluded as an appropriate safeguard.

9. Social Media
Our Online Presence on Facebook (by Meta), Instagram (by Meta), YouTube, LinkedIn
If you have given your consent in this regard to the respective social media operator in accordance with Article 6(1) sentence 1 point (a) GDPR, when visiting our online presences on the social media named above, your data are automatically collected and stored for market research and advertising purposes, from which user profiles are created using pseudonyms. These may be used, for example, to display advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. For detailed information about the processing and use of data by the respective social media operator, as well as contact options and your related rights and settings options to protect your privacy, please refer to the providers’ privacy notices linked below. If you still need assistance in this regard, you may contact us.

Facebook (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Data processing in connection with the visit to a Facebook (by Meta) fan page is carried out on the basis of an agreement between jointly responsible parties pursuant to Article 26 GDPR. Further information (information about Insights data) can be found here.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined by decision that an adequate level of data protection exists: Brazil, the United States, Canada, Japan, South Korea, New Zealand, the United Kingdom, Argentina.

The adequacy decision for the United States applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification exists.

Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico.
No adequacy decision of the European Commission exists for these countries. Our cooperation with them is based on the following safeguards: the European Commission’s Standard Contractual Clauses.

Instagram (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. Data processing in connection with the visit to an Instagram (by Meta) fan page is carried out on the basis of an agreement between jointly responsible parties pursuant to Article 26 GDPR. Further information (information about Insights data) can be found here.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined by decision that an adequate level of data protection exists: Brazil, the United States, Canada, Japan, South Korea, New Zealand, the United Kingdom, Argentina.

The adequacy decision for the United States applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification exists.

Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico.
No adequacy decision of the European Commission exists for these countries. Our cooperation with them is based on the following safeguards: the European Commission’s Standard Contractual Clauses.

YouTube is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is generally transferred to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Our service providers are located and/or use servers in countries outside the EU and EEA for which the European Commission has determined by decision that an adequate level of data protection exists.

Our service providers are located and/or use servers in countries outside the EU and EEA. No adequacy decision of the European Commission exists for these countries. Our cooperation with them is based on the European Commission’s Standard Contractual Clauses.

LinkedIn is a service provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn”). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is generally transferred to and stored on a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA.

The adequacy decision for the United States applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification exists.

10. Contact Options and Your Rights
10.1 Your Rights
As a data subject, you have the following rights:

in accordance with Article 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
in accordance with Article 16 GDPR, the right to request without undue delay the rectification of inaccurate or completion of your personal data stored by us;
in accordance with Article 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is necessary
for exercising the right of freedom of expression and information;
for compliance with a legal obligation;
for reasons of public interest; or
for the establishment, exercise or defence of legal claims;
in accordance with Article 18 GDPR, the right to request restriction of processing of your personal data insofar as
the accuracy of the data is contested by you;
the processing is unlawful but you oppose the erasure of the data;
we no longer need the data, but you require them for the establishment, exercise or defence of legal claims; or
you have objected to processing pursuant to Article 21 GDPR;
in accordance with Article 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request transmission to another controller;
in accordance with Article 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you may contact the supervisory authority of your habitual residence, place of work or our registered office for this purpose.

Right to Object
Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which prevail in the context of a balancing of interests, you may object to this processing with effect for the future. If processing is carried out for direct marketing purposes, you may exercise this right at any time as described above. If processing is carried out for other purposes, you only have a right to object on grounds relating to your particular situation.

After you exercise your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defence of legal claims.

This does not apply if processing is carried out for direct marketing purposes. In that case, we will no longer process your personal data for that purpose.

10.2 Contact Options
If you have any questions about the collection, processing or use of your personal data, or if you wish to obtain information, request rectification, restriction or deletion of data, or withdraw any consent given or object to a particular use of data, please contact us directly using the contact details in our legal notice.

Data Protection Officer:
Datenschutz Symbiose GmbH, Dr Marion Herrmann
Hundingstr. 12
95445 Bayreuth
Germany

mh@datenschutz-symbiose.de